a while ago i saw something on pbs

don't remember if it was on india in general OR just about the dabbawalas. i DO remember i was absolutely blown away by what the dabbawalas were capable of doing

oh there error rate is ONE IN A MILLION. can YOU say that? oh and most dabbawalas are illiterate. oh and they do it on bicycles and trains. now some use cell phones but that's a newer addition.

it's fascinating to me.


Dabbawalas In Mumbai - The best video clips are right here
Newly Frugal Indians Revive Tiffin Tradition
Homemade Lunch Delivery Surges

By Emily Wax

Washington Post Foreign Service
MUMBAI -- Outside one of this city's busiest railway stations, Vilesh Shinde balanced 50 metal containers on a wooden board atop his head and rushed into the thick morning traffic, sprinting through the financial district to deliver home-cooked meals to his newest customers: young Indian professionals. Shinde is one of Mumbai's approximately 5,000 dabbawalas, or lunch deliverymen. Dressed in white caps and starched chef's smocks, bearing foot-tall lunch pails known as tiffins, the fast-moving dabbawalas are a symbol of old India who not long ago appeared to be an endangered species.........